The Universal Douglas Warranty

Universal Douglas is one of the industry’s first to be approved for the National Lighting Bureau’s Trusted Warranty Evaluation Program.

The NLB Trusted Warranty Program recognizes excellence in lighting companies that meet objective quality standards and practices regarding their warranty administration. Lighting Designers, Electrical Distributors, Electrical Contractors and other Industry Stakeholders should feel comfortable specifying, buying, and installing luminaires from companies that have had their warranty department audited and approved by the NLB. The main intent of the Trusted Warranty Program is to promote excellence in responding to warranty issues and to give industry stakeholders confidence in specific manufacturers that had their warranty program inspected.