The Universal Douglas Warranty

At Universal Douglas, we’re committed to high quality and customer satisfaction. That’s why we can proudly stand behind our reliable products with the right warranty. Whether it’s five years or 10, you can count on our support with any technical questions, troubleshooting or replacements well into the future. Plus, the National Lighting Bureau (NLB) deemed our warranties trustworthy. But if you don’t want to take their word for it, feel free to ask our loyal customers.

Universal Douglas is one of the industry’s first to be approved for the National Lighting Bureau’s Trusted Warranty Evaluation Program.

The NLB Trusted Warranty Program recognizes excellence in lighting companies that meet objective quality standards and practices regarding their warranty administration. Lighting Designers, Electrical Distributors, Electrical Contractors and other Industry Stakeholders should feel comfortable specifying, buying, and installing luminaires from companies that have had their warranty department audited and approved by the NLB. The main intent of the Trusted Warranty Program is to promote excellence in responding to warranty issues and to give industry stakeholders confidence in specific manufacturers that had their warranty program inspected.

Still Have Questions?

Understanding your warranty options is important. Our support team is standing by to help.

 Universal Douglas